| Don't Lose Visitors Because Of Poor
website Design
This article is not about the practical
designing of your website. It will help you avoid many of the
common mistakes that expert
website designers make.
Whether you are going to design a website yourself, or
contract a design
consultant, there are several key elements to
good website design that you (or your
website designer) need to work to.
The most important part of your website is the index page
also referred to the home page - this is the main page of your
website which your website visitors will see when they first
visit your website. If
the main page of the website is right no one is bothered about the
other pages of the website.
Think of your
web design front page as a book cover if it is attractive
people will be interested to know more or read more what is in your
website. If the front page has problems no one will dare to open or
visit the other pages of the website no matter what price you are
selling your products in. If the front page as the cover of a book, and the Web as a
giant book store. Most of the people in the store are there to
browse around for a while, either not sure of what they want or just
passing their time. They will never pick up the first book
they see and start reading it, but they will glance at the book
covers until something catches their attention. Once some thing
catches their attention they will start to scroll through the book
and will start to read various articles. If that still retains their
interest, they may then actually open the book. By this time they
must have glanced at the covers of two or three dozen books and
read the back covers of another dozen.
Then they will read a few paras here and there and then they will
probably put the book back on its shelf and continue browsing
and looking for other interesting books.
Eventually they may buy and read one of the many books they have
glanced at.
This is like many of the browsers on the Web. They will surf through
many sites before stopping long enough to navigate through one
particular site. Even then they will probably leave before buying
anything. It would be an achievement for you if they go as far as
adding your site to their favorites list!
People say that when some one has come on a website he is definitely
interested in some thing and looking for something and when he finds
that something he will definitely buy or place and order for that
item. Internet world does not work like that. People browse WebPages
during their free time and most of them without keeping anything
specific thing it mind. Once they find something attractive it
builds an interest in them and they start to search more for that
product and eventually make a purchase. " But," I hear you all saying, "when visitors come to my site, it is
because they are interested in the product/service/information that
I offer so they will stay." this is completely a wrong concept
and should be ignored.
Lets go back to the example of a Book Store. Say you were to
visit a book store
with the specific intention of buying a book on
Web Site Marketing,
and you had an idea of the book you wanted because a friend had
recommended it. You would go to the computer shelves, find the book
you were looking for and pick it up and glance through it.
Definitely you will not buy a book purely on your friends recommendation.
If after having a look you found that the recommended book was
poorly designed and you didn't like the way it was written, would
you still buy that book?
So you see, even if visitors have gone to your site because they
were interested in what you have to offer, it is by no means certain
that they will make a purchase
OK, so now, I hope, you appreciate the need for good
web site design.
The following items will help you to design a website that your
customers will find very attractive and will stay at for at least a
couple of
minutes! I would definitely recommend that you list these special points and ensure
that they are properly followed - especially if you are paying
someone else to design the a website for you - make sure you get the
website that will
work for you - not one that shows what clever web designers they are!
Downloads Quickly - Your website should be designed in a certain way
that it is really quick to download. If a website takes ages
to download chances are customer will move on to the next available
website which is quick and easy to view
Easy to Read - don't use a heavy background or lots of colors in
your website design - it might look pretty but people wont strain their eyes
trying to read a red text on a purple background. I have seen that on a
web site of a company trying to sell a
web design service - I could
hardly read it I left and have never been back to that website . Black
or dark blue on white is usually best for the main body text.
Make it Clear - clearly show your website visitors a virtual path of
what you want them to do. show your visitors exactly what they have to do to
navigate your site/obtain information/buy goods etc. Don't leave
them thinking what to do next on your website. Proper navigation
will boost your sales.
Build Confidence - On the internet there are millions of sellers and
what will distinguish you from other sellers if trust. The biggest
problem on the internet is that people don't trust one another. They probably don't know you, so build confidence
in your
corporate website design. This could only be done if you
have a really impressive website which ranks high in searches. If
your
website design is giving a doggy look its time for you to
change your
website designer .Your can further increase trust by
displaying your local address and phone numbers so people can easily
reach you to verify that your business exists. Also you can do this by having an "About Us" page, contact
information, site security information (if you are taking credit
card details), testimonials, a FAQ page if appropriate (Frequently
Asked Questions).
Keep Banners to a Minimum - Banners are the worst thing any visitor
will like. Banners might generate a very small income for you but on
the other end will take your customer away from you at a cost of few
cents a click. You have spent your fortune to get this customer and
you have just sold him for few cents by displaying a banner ad.
particularly on your website pages - people
either don't like them, ignore them, or worse still, click on them
and leave your site!
Ensure Visitors can Navigate very Easily - at a minimum, have a top of
page link at the bottom of every page that is longer than the
visitor can see at normal browser settings, and have a home page link on every page. Don't send visitors down a cul-de-sac with no
obvious way out. Yes, I know they can use the back button on their
browsers, but it is surprising how many people do not and will
simply exit your site if it is unclear where to go next.
How Do I Buy? - if you are selling goods directly from your site,
make it crystal clear to visitors how to buy.
Build up a Database of Customers - collect their e-mail addresses
(getting permission to contact them in the future). This can be
accomplished by the use of surveys, questionnaires, a quiz, or
asking them to sign up to a newsletter.
I trust that the above tips will help you in designing a web site
that will not only look good but, more importantly, make visitors
want to look at the remainder of your site |
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